We a short while ago returned from Hayden CO. They were begging for volunteers to surrender their seats. We have been told we would obtain $seven-hundred.00 each and hotel vouchers if we gave up our seats. We right away volunteered. We ended up explained to to wait for everyone to board the plane And they might handle the vouchers.
I desired to vent my frustration With all the baggage circumstance using your airline. Everything else was good, but the way my baggage was handled would make me Assume 2 times before booking with AA once more. I was billed $twenty five Every way for just one bag, not getting instructed my bag could be carried on for no charge. So as to add insult on the $fifty billed, my bag was broken on the surface upon being returned to me.
I will start off by indicating that I have professional the worst flight day with regards on your airline. Initial I had been delayed above an hour or so resulting from “climate”, when it absolutely was Solar shining with the departure and arrival airport. Second, I had been moved to a 3rd flight because of my hold off I missed my relationship by 2 minutes. 3rd, when boarded to the 3rd flight, we sat on the gate for two hours on account of “weather conditions” yet again. When they deplaned that flight, due to predicted 2 hour extended hold off, I bought moved to your fourth flight.
I did not have any bags to examine! Why does AA Purchaser Service carry on to lie about causes which the flight was overbooked? The ticket agent told me the flight was overbooked.
I've also created about my baggage being scraped up and ruined…. I feel like I am due some compensation, and a refund of $fifty for my travel…. I'm a affected person lady, but I do hope an individual contacts me quickly concerning this….
Very unhappy with AA. All through my travel to NORFOLK from ALBUQUERQUE this time all around on Navy Orders – a lot of complications transpired which i just can’t ignore and question why some policies exist as they do. Starting off, my baggage wasn't tagged effectively popping out of Albuquerque and did not make the transfer link in DFW to ORF – 8 hour hold off with bags attending to me, which had my uniforms for the next day. Yes I obtained my uniform in time, but only permitted for ~four several hours of rest just before reporting for responsibility immediately after I drove to airport to get the bag. Not to mention my DoD ID is currently not in the program to allow for TSA pre-check…either one of these scenarios are certainly not a major deal And that i can easily forget about these things without having for making a remark…the return excursion again to ABQ is my explanation. On my return excursion, my plan was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a bit more than one particular hour creating me to own about a 15 minute window for my connection flight in CHARLOTTE to PHOENIX. After i observed this restricted window, I tried to get the job done with The shopper service clerk with the gate in NORFOLK to obtain some thing finished (i.e. notify gate in CHARLOTTE that somebody on Armed service ORDERS could be a minimal late and to hold gate to permit transfer – might have solved precisely what is about to occur)…considering the fact that quarter-hour was in some “thirty reference minute window” allowance for nearly anything to generally be done and that I would have time for making my transfer – she wouldn't or couldn't do anything for me.
We purchased round excursion connecting flights as a result of Charlotte from Boston to Aruba for eleven/28/2015. We compensated In addition for the “excess room” seating. No wherever were we educated that these “extra place” seats did not give you a reclining choice. When we arrived in Charlotte, we boarded flight 874 only to b advised through the Captain that he necessary to do some “routine routine maintenance” that will have a “jiffy” ahead of we left, because he “would not be capable of go away Aruba in time” if he waited to acquire it carried out finished there.
I are already an AA consumer for more than 25 many years. Your service is becoming disappointing to convey the the very least. It truly is in all areas of service from sign in to , tavel to baggage handling.
I lately had a flight cancelled by American Airlines and stood in a very line for 45 minutes to receive rebooked on A further flight. I had been shocked to see which the gate agents did not Possess a watch into the accessible USAIR flights.
Thank you for making contact with American Airlines Client Relations. This is often an automatic acknowledgment, providing me an opportunity to share with you straight away what is occurring with the message.
I used to be on keep for approximately 40 minutes, with standard ‘updates’ from the supervisor named Tony…who was speaking to some unknown Section to check on the 2nd, missing voucher….when…Indeed,, I had been Lower off! I referred to as back…only to become informed the wait could be eighteen-25 minutes. I’m continue to ready on this simply call again. This journey is the trip of the life time for my husband, a wounded veteran and most cancers survivor.
My initial and past the perfect time to fly with American Airlines: I'm a larger female And that i compensated added for seats on two of my flights to make sure that I wouldn't certainly be a load to other passengers. Why I don’t know there was almost nothing different about them. My previous flight to my desired destination was cancelled and I didn't discover until eventually I used to be on my technique to the gate. They attempted to rout me to another airport with little expertise in another airport. Following a 4 hour hold off I arrived at my desired destination.
We landed by the due date and had been very pleased the ride was easy and painless. When we made it to baggage assert, the carousal stopped and about one/2 from the travellers obtained their bags. There have been so Many people expecting our luggage. Several of us went into the AA to clarify which they necessary to do one thing.
Nonetheless endeavoring to find someone to help you me with my challenge. Full Article Have despatched why not find out more a message around the AA website using a reaction that built no perception. Have referred to as and been advised to ship the message. I tried to reaction towards the concept that designed no feeling And that i acquired an e-mail back again stating the e-mail address I responded to is not really is use.